Returns & Exchanges

At The Elite Heritage, we strive for perfection in every stitch, but if your selection is not entirely satisfactory, we offer a seamless 30-day return policy for all unworn and pristine items. Our dedicated concierge team is here to ensure your exchange or refund process is as refined as our collections.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the items in their original luxury packaging, ensuring all designer tags, authenticity cards, and protective seals remain intact.

• 3.
  Affix the Label

  Download and print the complimentary prepaid shipping label provided via email and securely attach it to the exterior of your return parcel.

• 4.
  Ship and Track

  Drop off your package at any authorized courier location; once received and inspected by our quality team, your refund will be processed within 5-7 business days.